Fashion Hero

Terms of Service

Last Updated: December 1, 2023

Welcome to Fashion Hero. These terms and conditions outline the rules and regulations for the use of our website and services.

1. Account Registration

To access certain features of our website, you may be required to register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and accept all risks of unauthorized access
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account

2. Orders and Payments

All orders are subject to product availability and acceptance by Fashion Hero. We reserve the right to:

• Refuse or cancel any order for any reason at our discretion
• Limit or cancel quantities purchased per person, per household, or per order
• Change or discontinue any product or service at any time

Pricing and Payment

• All prices are in Indian Rupees (₹) and include applicable taxes
• We accept various payment methods including credit/debit cards, UPI, and net banking
• Payment must be received before order processing and shipment
• Prices are subject to change without notice

3. Shipping and Delivery

We strive to process and ship orders promptly. Please note:

• Shipping times are estimates and not guarantees
• Delivery dates may vary based on product availability and destination
• We are not responsible for delivery delays due to circumstances beyond our control
• Shipping costs are calculated at checkout and are non-refundable
• Risk of loss passes to you upon delivery of products to the carrier

4. Returns and Refunds

We want you to be completely satisfied with your purchase. Our return policy includes:

• Items can be returned within 30 days of delivery
• Products must be unused, in original condition with tags attached
• Return shipping costs are the responsibility of the customer
• Refunds will be processed to the original payment method within 7-10 business days
• Sale items and personalized products are final sale and cannot be returned

5. Intellectual Property

All content on this website, including but not limited to:

• Text, graphics, logos, images, and software
• Product descriptions and specifications
• Website design and layout

Is the property of Fashion Hero and protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

6. User Conduct

You agree not to use the website to:

• Violate any laws or regulations
• Infringe upon the rights of others
• Submit false or misleading information
• Transmit viruses or malicious code
• Interfere with the website's operation
• Attempt to gain unauthorized access to our systems

7. Limitation of Liability

Fashion Hero shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use the website
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from our website
• Any bugs, viruses, or similar that may be transmitted through our website
• Any errors or omissions in any content

8. Governing Law

These terms shall be governed and construed in accordance with the laws of India. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any changes by:

• Posting the new terms on this page
• Updating the "Last Updated" date
• In some cases, providing additional notice (such as email notification)

Your continued use of our website after any changes constitutes acceptance of the new terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us: